RETURNS AND REFUNDS FOR UK CUSTOMERS

At Daily Ascend, we strive to ensure our customers are 100% satisfied with our products.

However, given the nature of our products, we do not offer refunds or accept returns.

This policy ensures the highest level of hygiene and product integrity for all our customers. Please review your order carefully before completing your purchase.

Here are the details of our refund policy:

All sales are final. We do not offer refunds

We may consider exchanges for store credit on a case-by-case basis. If you have an issue with your order, please contact our customer service team to discuss your options.

Please note that this policy may be subject to change without notice. We recommend reviewing our shipping and refund policy periodically for any updates.

At Daily Ascend, we are committed to providing high-quality products and excellent customer service. Please read our return policy carefully before making a purchase.

All sales are final. We do not offer refunds. This is due to hygiene reasons and the nature of our products.

However we understand that each situation is unique. If you experience an issue with your order (e.g. incorrect item sent or defect), we encourage you to contact us.

We will review all concerns on a case-by-case basis and work with you to find an alternative solution, such as

1. A replacement product

2. A partial or full refund in exceptional circumstances.

If you have an issue with your order, please contact our customer service team within 14 days of receiving your order to discuss your options. When contacting us please provide your order number, detailed description of the issue and photos of the product if applicable. We aim to resolve all concerns as quickly as possible.

Our contact details are as follows,

Email Address: DAILYSACENDWEAR@GMAIL.COM

 

Terms and Conditions for European Union Customers

GENERAL INFORMATION

By placing an order with DAILY ASCEND WEAR, you agree to the following terms and conditions. These terms comply with EU consumer protection laws and regulations.

SHIPPING AND DELIVERY

1. All orders are processed and shipped within 3-5 business days.
2. Delivery times may vary depending on your location.
3. For EU orders, please note that you may be required to pay IMPORT DUTIES AND VAT upon delivery. These fees are the responsibility of the customer

 

PRODUCTS

We strive to ensure all product descriptions, images, and specifications are accurate. However, slight variations may occur.

Products are sold as described, and we are not liable for differences in appearance due to monitor or screen settings.

 

RETURNS AND REFUNDS

As outlined in our RETURN POLICY, we do not accept returns. Exceptions may be made at our discretion if there is an issue with your order.

 

CUSTOMS AND DUTIES

If you are ordering from outside the UK, you are responsible for any customs fees, taxes, or import duties that may be imposed by your country.

 

LIABILITY

We are not liable for delays or damages caused by circumstances outside our control (e.g. postal service delays, customs hold-ups, or force majeure events).

In the event of a defective product, our liability is limited to the replacement or refund of the defective item.

CONTACT US 

If you have any questions or concerns, please contact us at DAILYASCENDWEAR@GMAIL.COM

RETURN POLICY FOR INTERNATIONAL CUSTOMERS

At DAILY ASCEND WEAR, we prioritise the quality of our products and customer satisfaction. Please carefully read our return policy before making a purchase.

 

RETURNS AND EXCHANGES

WE DO NOT ACCEPT RETURNS for international orders unless the item is defective, damaged, or incorrectly shipped.

If you experience an issue with your order, such as receiving a defective product please contact us within 14 DAYS OF RECEIVING YOUR ORDER to discuss your concern.

 

OUR COMMITMENT TO YOU

While returns are not accepted, we are committed to resolving any issues. We review all concerns ON CASE-BY-CASE BASIS and may offer

1. A replacement item(if available)
2. A refund or partial refund in certain cases.

 

HOW TO CONTACT US 

To report an issue, please email us at DAILYASCENDWEAR@GMAIL.COM with your order number, a description of the issue and photos of product and packaging, if applicable.

We aim to respond within 2-3 business days and resolve the matter promptly.

 

TERMS AND CONDITIONS FOR INTERNATIONAL CUSTOMERS

By purchasing from DAILYASCENDWEAR, you agree to the following terms and conditions. These terms are designed to comply with international trade regulations and protect both parties.

GENERAL INFORMATION

DAILY ASCEND WEAR reserves the right to amend these terms at any time without notice.

These terms apply to all orders placed outside the EU and UK.

 

SHIPPING AND DELIVERY 

Orders are processed and shipped within 3-5 business days. Delivery times vary depending on the destination country and chosen shipping method. Customers are responsible for providing accurate shipping information.

 

CUSTOMS AND IMPORT DUTIES

International orders may be subject to custom duties, import taxes, and other fees. These charges are determined by your country's regulations and are the responsibility of the customer. We recommend checking your local custom policies before placing an order.

 

RETURNS AND REFUNDS

As outlined in our RETURN POLICY, we do not accept returns fro international orders unless items are defective, damaged, or incorrectly shipped. Refunds, if approved, will be processed within 7-10 business days via the original payment method.

 

PRODUCT INFORMATION

We make every effort to provide accurate product descriptions and images. However slight variations may occur.

DAILY ASCEND WEAR is not responsible for discrepancies caused by monitor or screen settings.

 

LIABILITY

DAILY ASCEND WEAR is not liable for delays, losses, or damages caused by events outside of our control, such as customs holdups, courier delays, or force majeure events.

For defective items, our liability is limited to offering a replacement or refund.

 

CUSTOMER RESPONSIBILITIES

It is the customers responsibility to track their shipment and ensure availability for delivery.

CONTACT INFORMATION

EMAIL- DAILYASCENDWEAR@GMAIL.COM 

 

Please note that this policy may be subject to change without notice. We recommend reviewing our shipping and refund policy periodically for any updates.